Home Improvement Lead Post Script

Hi, may I speak with LEAD_FIRST_NAME, please?

Not available: I understand, we will try to call back later. Thank you. [TERMINATE CALL]

Available: Hello, LEAD_FIRST_NAME my name is CSR_FIRST_NAME with the CLIENT_NAME. We received your information recently and wanted to provide you with a Free, No Obligation PRICING Estimate for Home Improvements such as windows replacement, siding, roofing, heating & air conditioning or even kitchen remodeling. Of course, all of our contractors are licensed and insured, and selected from only the best folks in LEAD_CITY_NAME. Are you interested in receiving some FREE, NO OBLIGATION, PRICING ESTIMATEs from local contractors for a potential home improvement?

No: I understand. I just want to point out here that while you may not be ready today, you’d have an estimate for what that project would cost when you are ready. Shouldn’t we proceed to get someone out to you for a NO OBLIGATION estimate?

If no, proceed to UNFORTUNATELY.

If yes: Good, and can you confirm that you are the homeownerat: confirm physical address and phone and email

If no, proceed to UNFORTUNATELY.

If yes: What kind of home improvement projects might you be interested in?

RADIO BUTTONS CAN SELECT MULTIPLE* (need little help icons to each option with a hover tip)

Continue: If you find an estimate that sounds acceptable to you, how soon would you say you’d be interested in getting your projects started?

SELECT MENU, SINGLE SELECTION*

Continue: And what is the best time to reach you?

SELECT MENU, SINGLE SELECTION*

Continue:So, just to verify, you are requesting to receive free pricing estimates for your projects that we discussed and, for us to be on the same page, we will provide you only the free estimates, and whenever you are ready to get your projects rolling the cost will be PAID FOR by you. Okay?

If yes:Thank you for your time, today is CURRENT_DAY_AND_MONTHand for legal purposes I have to tell you that you may be contacted by up to four different Home improvement partners.  These companies may use what’s called an ‘automatic dialing system’ to call you back on the phone number you gave us and they could possibly email you as well, even if you are on a federal or state DO NOT CALL list. You are not required to agree to these to purchase anything. Is it OK for these companies to contact you?

If no, proceed to UNFORTUNATELY.

If yes:Thank you for your time today, make sure to answer your phone later. Good bye.

[TERMINATE& DISPOSITION CALL]

Unfortunately: I understand. Thank you for your time, have a great day.

[TERMINATE& DISPOSITION CALL]

Variables & Notes

Client Name:Home Improvement & Remodeling Group