Terms and Conditions

Our Replacement Policy

1. As according to telemarketing law, if the lead sent to the client has more than two rebuttals, Star Leads Media’s policy is to either replace the lead with no cost or give credit to the client as satisfying our client is our basic priority.

2. Duplicate:  If the lead generated is sent twice within 360 days, then Star Leads Media’s policy is to either replace the lead with no cost or issue a credit against that lead.

3. Recording proof: Every call generated by Star Leads Media is exclusive and for client’s satisfaction, Star Leads Media generates recordings for every individual call made to the customer and sends recordings as a proof to the client. If we fail to deliver the recording to client’s demands, Star leads media’s policy is to either replace the lead with no cost or issue a credit against that lead.

Note: Client may submit replacement/credit request within 72 hours after the lead is delivered.